The Scheduling Center provides quality, ten-county, electronic first time consumer and Prescriber scheduling including appointments via Telehealth or inperson with a “no wrong door” philosophy.

One call to the Scheduling Center enables a consumer or referral source to access care by scheduling appointments and locating the most appropriate credentialed provider and program services in the Pathways catchment area. The Scheduling Center staff will obtain pre-authorizations from insurers and assist with triage of any call received.

The Scheduling Center is electronically networked through a sophisticated behavioral health information computer system which allows staff to identify the most appropriate providers and then schedule assessments during the initial call.

Scheduling Center services are provided Monday through Friday between 8:30am-5:00pm. If you would like to schedule an appointment during these hours, please call 866-233-1955. After regular service hours, complete the Contact Form and check "Schedule an Appointment." You will receive a call from 866-233-1955 or 844-744-2778 on the next regular service day. If the call is not answered, the Scheduling Center will send an email. If you are having a crisis, please call the 24/7 Help Line at 800-562-8909 or 606-324-1141.