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Do you want to schedule an appointment to receive Behavioral Health Services? If so, just call the Pathways Scheduling Center at 1-866-233-1955 and speak with one of our schedulers who will help arrange a time for you to come for a Behavioral Health Assessment.
You will be asked some basic questions in order to connect you with the proper service. The Scheduling Center will either schedule you an appointment, or let you know when each of the Outpatient Offices have Same Day Access Times.
What are Same Day Access Times? Same Day Access times are blocks of time which the Outpatient Offices will be conducting Behavioral Health Assessments. These operate on a first come, first serve basis. But for individuals who prefer not to wait a week or so for an appointment time, Same Day Access may be a better option.
The Same Day Access times for each Pathways office are listed below.
| Location | Program | All Outpatient Offices Offer Same Day Access |
|---|---|---|
| Bath | Mental Health | Monday - Friday 8:30 a.m.- 4:00 p.m. |
| Bath | Addiction Services | Refer to Montgomery County |
| Boyd | Mental Health | Monday-Friday 9:00 a.m. - 11:00 a.m. 12 Noon - 2 p.m. |
| Boyd | Women's Services | Monday - Friday 8:30 a.m. - 5:00 p.m. |
| Boyd | Dual Diagnosis | Monday - Friday 8:30 a.m. - 5:00 p.m. |
| Boyd | Addiction Services | Monday - Weds 8:30 a.m. - 5:00 p..m. | Thursday 8:30 a.m. - 8:00 p..m. | Friday 8:30 a.m. - 5:00 p.m. |
| Carter | Mental Health | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Carter | Addiction Services | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Elliott | Mental Health | Monday - Friday 8:30 a.m.- 4:00 p.m. |
| Elliott | Addiction Services | Monday - Friday 8:30 a.m.- 4:00 p.m. |
| Greenup | Mental Health | Monday - Thursdays 8:30 a.m. - 6:00 p.m. | Friday 8:30 a.m. - 4:00 p.m. |
| Greenup | Addiction Services | Monday - Thursdays 8:30 a.m. - 6:00 p.m. | Friday 8:30 a.m. - 4:00 p.m. |
| Lawrence | Mental Health | Monday - Friday 8:30 a.m.- 4:00 p.m. |
| Lawrence | Addiction Services | Thursdays from 1:00 p.m. - 2:15 p.m., or consumers can be referred to Open Access In Boyd Co |
| Menifee | Mental Health | Monday - Friday 8:30 a.m.- 4:00 p.m. |
| Menifee | Addiction Services | Refer to Montgomery County |
| Menifee | Addiction Services - DUI Assessment | When Scheduled |
| Montgomery | Mental Health | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Montgomery | Addiction Services | Monday - Weds 8:30 a.m. - 4:00 p.m. | Thursday : No Open Access | Friday 8:30 a.m. - 4:00 p.m. |
| Morgan | Mental Health | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Morgan | Addiction Services | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Rowan | Mental Health | Monday - Friday 8:30 a.m. - 4:00 p.m. |
| Rowan | Addiction Services - DUI Assessment | When Scheduled |
The Scheduling Center provides quality, ten-county, electronic first time consumer and Prescriber scheduling including appointments via Telehealth or inperson with a “no wrong door” philosophy.
One call to the Scheduling Center enables a consumer or referral source to access care by scheduling appointments and locating the most appropriate credentialed provider and program services in the Pathways catchment area. The Scheduling Center staff will obtain pre-authorizations from insurers and assist with triage of any call received.
The Scheduling Center is electronically networked through a sophisticated behavioral health information computer system which allows staff to identify the most appropriate providers and then schedule assessments during the initial call.
Scheduling Center services are provided Monday through Friday between 8:30am-5:00pm. If you would like to schedule an appointment during these hours, please call 866-233-1955. After regular service hours, complete the Contact Form and check "Schedule an Appointment." You will receive a call from 866-233-1955 or 844-744-2778 on the next regular service day. If the call is not answered, the Scheduling Center will send an email. If you are having a crisis, please call the 24/7 Help Line at 800-562-8909 or 606-324-1141.